Effective date: 22 November 2025

Last updated: 11 August 2026

These General Terms of Use (hereinafter the “Terms of Use”) are intended to define the terms and conditions governing access to and use of the website www.bloomandflyapp.com (hereinafter the “Website”) and the Bloom & Fly mobile application (hereinafter the “Application”).

Use of the Website or the Application is subject to these Terms of Use. Users are invited to read them carefully before using the Website or the Application.

These Terms of Use are available at any time on the Website and within the Application, in particular in the Settings section.

Article 1 — Legal information and scope

The Website www.bloomandflyapp.com and the Bloom & Fly Application are published by Bloomy Apps, a French simplified joint-stock company (SAS) with share capital of €500, whose registered office is located at 604 chemin du Puy, 06600 Antibes, France, registered with the Antibes Trade and Companies Register under SIREN number 999 896 061.

Email address: contact@bloomandflyapp.com

The Website is hosted via GitHub Pages, a service provided by GitHub, Inc., 88 Colin P. Kelly Jr. Street, San Francisco, CA 94107, United States.

These Terms of Use apply to the use of the Website and the Bloom & Fly Application.

The Website is primarily intended for informational purposes and, in particular, provides information about Bloom & Fly, its features and its universe, as well as ways to contact Bloomy Apps.

The Application provides content and features relating to well-being and personal development. It is not intended for medical purposes and does not constitute a healthcare service.

Article 2 — Definitions

“Website”: the website accessible at www.bloomandflyapp.com.

“Application”: the Bloom & Fly mobile application published by Bloomy Apps and available on iOS and Android.

“User”: any individual who accesses, browses or uses all or part of the Website and/or the Application, whether or not they have an Account and whether they use free or paid access.

“Publisher”: Bloomy Apps, the company that publishes and operates the Website and the Application.

“Account”: the personal space created by the User within the Application, enabling the User to be identified and to access certain features.

“Content”: all digital well-being and personal development content provided within the Application, including breathing exercises, mantras and positive affirmations, acupressure practices, mudras, chakra-related content, rituals, guided journeys, sounds, soundscapes and other content provided by Bloomy Apps.

“Services”: all features, Content and digital services provided by Bloomy Apps through the Website and/or the Application, whether free of charge or paid.

“Subscription”: a paid plan providing access to the premium features and Content included in the subscribed offer, under the conditions applicable at the time of subscription.

“Platforms”: Apple, through the App Store, and Google, through Google Play, through which the Application may, in particular, be downloaded and Subscriptions purchased, managed or cancelled.

Article 3 — Services provided

3.1 Website Services

The Website allows Users, in particular:

• to access general information about Bloom & Fly, its features and its universe;
• to access legal and contractual information relating to the Website and the Application;
• where applicable, to access links allowing them to download the Application;
• to contact the Publisher using the contact details or forms made available to them.

The Website does not directly allow Users to purchase a Subscription or access the premium Content of the Application.

Additional services may be added in the future in compliance with applicable laws and regulations.

3.2 Application Services

The Application allows Users, in particular:

• to create an Account and sign in, including through third-party authentication services where these are offered;
• to access free Content and features;
• to access well-being exercises and practices, including those relating to breathing, mantras and positive affirmations, acupressure, mudras, chakras, rituals, guided journeys, sounds and soundscapes;
• to access premium features and Content as part of a Subscription.

The Services and Content may evolve in order, in particular, to be maintained, adapted, improved or expanded, under the conditions set out in these Terms of Use and in accordance with applicable laws and regulations.

Article 4 — Access to the Website and the Application

Access to the Website and downloading the Application are available to any User with Internet access and compatible equipment, subject to any conditions that may apply to premium features.

Any costs associated with Internet access, equipment, software or telecommunications services required to use the Website or the Application are borne by the User.

The Publisher endeavours to make the Website and the Application accessible 24 hours a day, 7 days a week.

However, access may be temporarily interrupted or restricted, in particular due to maintenance or updates, technical incidents, constraints relating to telecommunications networks or the Platforms, or circumstances beyond the Publisher’s control.

Use of the Application requires a compatible device and an appropriate version of the operating system. Certain features may depend on the User’s equipment, configuration, permissions granted or Internet connection.

Bloomy Apps does not guarantee that the Application will be compatible with all existing devices, operating systems or configurations.

These provisions apply without prejudice to any rights and guarantees available to the User under applicable laws and regulations governing digital content and digital services.

Article 5 — User Account and Subscription

5.1 User Account, login credentials and security

Access to certain features of the Application may require the creation of an Account.

The User undertakes to provide accurate information when creating and using their Account and to update such information whenever necessary.

Login credentials are personal and confidential. The User is responsible for keeping them secure and undertakes not to allow any third party to use them.

If the User suspects unauthorised access to or fraudulent use of their Account, they are invited to contact Bloomy Apps at contact@bloomandflyapp.com.

Where this option is available, the User may also sign in using a third-party authentication service, including Apple, Google or Facebook. Use of these services is also subject to the respective terms and conditions of the relevant providers.

The User may request deletion of their Account in accordance with the procedures provided within the Application. The consequences of such deletion for personal data associated with the Account are described in the Privacy Policy.

Deleting the Account does not, in itself, cancel a Subscription purchased through a Platform. The User must cancel their Subscription in accordance with the procedures provided by the relevant Platform.

The User undertakes to use the Website and the Application in accordance with these Terms of Use, their intended purpose and applicable laws and regulations.

In particular, the User must not:

• attempt to gain unauthorised access to Bloomy Apps’ or third parties’ systems, servers, accounts or data;
• disrupt or attempt to disrupt the normal operation of the Website or the Application;
• circumvent or attempt to circumvent security or access-control mechanisms;
• carry out abusive automated extraction of data or Content;
• reproduce, decompile, disassemble or reverse engineer the Application except where expressly permitted by law;
• use the Website or the Application in a manner that infringes the rights of Bloomy Apps or third parties or compromises the security of any systems.

In the event of a serious or repeated breach of these Terms of Use, fraudulent use, or conduct likely to compromise the security or operation of the Services, Bloomy Apps may, to the extent permitted by applicable laws and regulations, suspend or terminate access to the relevant Account.

5.2 Subscription and premium features

Certain features and Content within the Application may only be accessible as part of a Subscription.

The Subscription provides access to the premium features and Content included in the subscribed offer under the conditions applicable at the time of subscription.

The commercial terms applicable to the Subscription are set out in the applicable General Terms and Conditions of Sale and, where relevant, in the information provided by the Platform used.

Subscription purchase, payment, renewal and cancellation are carried out through the Platforms, in accordance with their respective procedures and subject to the rights available to the User under applicable laws and regulations.

Bloomy Apps does not have access to the banking information or payment methods used by the User with the Platforms and does not directly process such payments.

The Services, features and Content may be updated or modified, in particular for security or maintenance purposes, due to technical developments, to improve the user experience, to adapt or expand the Services, or to comply with regulatory developments.

Such changes are made in compliance with the rights available to the User under applicable laws and regulations governing digital content and digital services. Where required by applicable laws and regulations, the User will be informed of the relevant changes and will retain all rights granted to them under applicable legal provisions.

Article 6 — Personal data

In connection with the use of the Website and the Application, Bloomy Apps may collect and process personal data, in particular in connection with:

• the creation and management of an Account;
• the use of features within the Application;
• browsing the Website;
• communications with Bloomy Apps through a form or by email;
• the use of certain technical services necessary for the operation, security or improvement of the Application.

Depending on the features used, such data may include identification information, contact details, the content of communications with Bloomy Apps, as well as certain technical data and information relating to the use of the Website or the Application.

Personal data is processed in accordance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) and applicable laws and regulations.

Information relating to the processing carried out, its purposes, legal bases, recipients, retention periods and Users’ rights is detailed in the Privacy Policy available on the Website and within the Application.

To exercise their rights in accordance with applicable laws and regulations, Users may contact Bloomy Apps at the following address: contact@bloomandflyapp.com.

Article 7 — Intellectual property

The Website, the Application and the original elements created or used by Bloomy Apps that form part of them are protected by applicable intellectual property laws.

This includes, in particular, texts and editorial content, the selection, organisation and presentation of Content, visuals, illustrations, characters, mascots, logos, trademarks, interfaces, graphic elements, sounds, music, audio content, animations, videos, software, source code and databases.

These elements are owned by Bloomy Apps or used by Bloomy Apps on the basis of appropriate rights, licences or authorisations.

The traditional practices, techniques or knowledge presented within the Application are not, as such, claimed as the property of Bloomy Apps. However, their selection, wording, presentation, illustrations and other original elements created for the Application may be protected in accordance with applicable laws and regulations.

Subject to exceptions provided by law, any reproduction, representation, adaptation, modification, extraction, dissemination, distribution, making available, commercialisation or exploitation, whether in whole or in part, of protected elements of the Website or the Application without Bloomy Apps’ prior authorisation is prohibited.

Access to the Website or the Application grants the User only a personal, private, non-exclusive, non-assignable and non-transferable right of use, solely for the purpose of benefiting from the Services under the conditions set out in these Terms of Use.

Third parties, including healthcare, well-being or support professionals, are free to recommend or present Bloom & Fly for informational purposes, provided that they do not reproduce or otherwise exploit the Content without authorisation.

The mere mention, citation or promotion of the Website or the Application, without reproducing protected elements beyond what is permitted by law, is also permitted.

Article 8 — Well-being, health and liability

The information, Content and practices provided on the Website and within the Application are intended exclusively for well-being and personal development purposes.

They do not under any circumstances constitute medical advice, a diagnosis, treatment, or medical, psychological or therapeutic care, and are not a substitute for consultation, advice, diagnosis, treatment or follow-up by a doctor or other qualified healthcare professional.

The Application is not intended to diagnose, prevent or treat any illness, disorder or medical condition.

The information and practices provided must not, in particular, be used to self-diagnose, make decisions regarding medical treatment, modify or discontinue an ongoing treatment, or delay seeking advice from a healthcare professional.

Users are invited to take their state of health, physical condition and personal circumstances into account before carrying out any practice provided within the Application.

Certain practices, particularly acupressure practices, may be subject to specific precautions or contraindications indicated directly within the Application. Users are invited to read this information before carrying out the relevant practice and to comply with it.

In the event of a health condition, pregnancy, injury, ongoing medical treatment, specific symptoms or, more generally, any doubt as to their ability to carry out a practice provided within the Application, Users are invited to seek the prior advice of a doctor or other qualified healthcare professional.

In the event of pain, discomfort, illness, significant discomfort or any unusual symptoms occurring during a practice, the User is invited to stop the practice immediately and, where necessary, consult a healthcare professional.

The User remains responsible for the manner in which they carry out and apply the Content provided and undertakes to comply with any instructions, precautions and contraindications brought to their attention.

Subject to any mandatory provisions of applicable law, Bloomy Apps shall not be held liable for consequences resulting from use of the Content or practices contrary to the instructions, precautions or contraindications indicated within the Application, from use that is manifestly inappropriate to the User’s personal circumstances, or from use of the Application as a substitute for medical advice, diagnosis, treatment or follow-up.

Bloomy Apps endeavours to provide reliable information and Content and to keep them up to date. However, the Content is provided for general well-being purposes and cannot take into account all individual characteristics or specific circumstances of every User.

Bloomy Apps does not guarantee any particular result from the use of any Content, exercise or practice provided within the Application. Effects and experiences may vary from one person to another and depending on the circumstances in which the practice is carried out.

Subject to any mandatory provisions of applicable law, Bloomy Apps shall not be held liable for interruptions, unavailability or malfunctions that are not attributable to it, including where they result from telecommunications networks, the Platforms, the User’s equipment, a third-party service or an event of force majeure.

Nothing in these Terms of Use is intended to exclude or limit any rights or guarantees available to the User under mandatory provisions of applicable law.

Article 9 — Links to third-party services or websites

The Website or the Application may contain links providing access to websites, applications, services or resources operated by third parties.

These links are provided for informational purposes or to facilitate access to certain services.

Bloomy Apps has no control over the relevant third-party services and cannot be held liable for their content, availability, operation or practices.

Users are invited to read the terms of use and policies applicable to any third-party services they choose to use.

Article 10 — Cookies, tracking technologies and similar technologies

The Website and the Application may use technical technologies necessary for their operation, security, User authentication or the provision of certain features.

The Website may, in particular, use cookies or similar technologies. The Application may use identifiers or technical tools specific to mobile environments, which do not necessarily take the form of browser cookies.

Where the use of certain cookies, tracking technologies or other technologies is subject to the User’s consent under applicable laws and regulations, they are used only after such consent has been obtained in accordance with the applicable requirements.

Information relating to the technologies used, their purposes and the means available to Users to exercise their choices is provided, where applicable, in the Privacy Policy or through the consent management mechanism made available to the User.

Article 11 — Changes to the Services and amendments to the Terms of Use

Bloomy Apps may make changes to the Website, the Application, the Services or the Content, in particular in order to ensure their maintenance or security, correct errors, adapt them to technical or regulatory developments, improve their use, or expand the features and Content provided.

Such changes are made subject to Users’ rights and applicable legal and regulatory provisions, in particular those governing digital content and digital services.

Bloomy Apps may also amend these Terms of Use, in particular to reflect changes to the Website, the Application, the Services, its practices or applicable laws and regulations.

The version of the Terms of Use currently in force is the version made available on the Website and within the Application.

Where justified by the nature of a change or where required by applicable laws and regulations, Bloomy Apps will inform Users of the change by appropriate means and within a reasonable period before it takes effect.

Such amendments may not have the effect of depriving Users of any rights available to them under mandatory provisions of applicable law.

Article 12 — Governing law and dispute resolution

These Terms of Use are governed by French law, subject to any more protective mandatory provisions from which the User may benefit under the laws and regulations applicable to them.

In the event of any difficulty relating to the use of the Website or the Application or the interpretation of these Terms of Use, the User is invited to contact Bloomy Apps beforehand in order to seek an amicable resolution at the following address: contact@bloomandflyapp.com.

If no amicable resolution can be reached, any dispute may be brought before the competent courts in accordance with applicable legal rules, in particular those relating to consumer protection.

The arrangements relating to consumer mediation applicable to Subscriptions and the relevant contractual relationships are set out in the General Terms and Conditions of Sale.